Person reviewing documents and charts at a wooden desk

Focused review

Retention Segment Review

A two-week review that isolates which behavioural segments stay, which fade, and which messages are misfiring.

Who it is forSubscription and retention owners who need clarity before changing messaging
DurationAbout 2 weeks
DeliveryDesk research plus one review workshop
Fee basisFrom £2,900 fixed fee

Scope

We examine retention curves by behavioural group — not by demographic labels alone — and call out where your current messaging treats unlike cohorts as one audience. The output is a short report with keep, rethink, and retire recommendations for existing segment labels.

Included

  • Review of retention exports and lifecycle messages you share
  • One ninety-minute findings workshop
  • Written recommendations with plain-language segment notes