Privacy notice

1. Data controller

The data controller is Utility Cypress Field Ltd, 241 Gristhorpe Road; Birmingham; West Midlands; B29 7SN; United Kingdom. Contact: contact@utilitycypressfield.click · 0121441236.

2. Data we collect

When you use the contact form or email us, we collect your name, email address, message content, optional engagement preference, and any app context you choose to share. Server logs may include IP address and basic browser information for security.

3. Purposes and lawful bases

We process enquiry data to respond to you and, where relevant, to prepare a proposal (legitimate interests and, where applicable, steps toward a contract). Engagement records are processed to deliver contracted work. Optional analytics cookies, if accepted, help us understand site usage (consent).

4. Retention

Enquiry messages are kept up to twenty-four months unless a longer period is needed for an active engagement or legal claim. Contract and invoice records are retained for six years as required for UK business records. Cookie consent choices remain until you clear storage or change preference.

5. Sharing

We use email and hosting providers acting as processors under contract. We do not sell personal data. We may disclose information when required by law.

6. International transfers

If a processor stores data outside the United Kingdom, we ensure appropriate safeguards such as UK adequacy regulations or standard contractual clauses.

7. Your rights

Under UK GDPR you may request access, rectification, erasure, restriction, objection, and data portability where applicable. You may lodge a complaint with the Information Commissioner’s Office. To exercise rights, email contact@utilitycypressfield.click.

8. Related notices

See our cookies page for detail on cookie types and controls.